The logistics industry is the backbone of many economies, ensuring that goods are delivered to the right place at the right time. Site supervisors play a crucial role in this ecosystem by overseeing the day-to-day operations at logistics hubs. Their duties encompass managing fleet operations, ensuring customer satisfaction, and maintaining safety standards. For those with a background in logistics, becoming a site supervisor can be a rewarding career. Today, we’ll explore two distinct job opportunities for site supervisors, one based in East London and the other in Gqeberha, each offering unique challenges and opportunities for growth within the logistics sector.
Site Supervisor Position in East London
The Site Supervisor role in East London offers a dynamic work environment where the primary responsibility is to ensure seamless logistics operations. The core of the job revolves around managing staff, fleet operations, and fuel-related processes, ensuring that everything runs smoothly. This is an exciting role for individuals who have a keen eye for detail and thrive in fast-paced environments where no two days are the same.
In this position, the supervisor is responsible for ensuring that the fleet meets the required standards, adhering to the SEC Manual guidelines. One of the key duties is to coordinate and control the daily vehicle route planning, ensuring that all customer orders are processed efficiently and that the correct documentation is handed over to drivers. This is essential for the logistics business, as it ensures that deliveries are made on time, keeping customers satisfied and operations running smoothly.
Another vital aspect of this role is fuel management. The Site Supervisor must manage all fuel-related processes, including the monitoring of EDC/Ned fleet Cards and fuel consumption reconciliation. This ensures that the company’s fleet remains cost-efficient and that fuel is used wisely, a crucial consideration for any logistics operation.
Supervising staff is also a significant part of the role. The Site Supervisor must ensure that staff hours are accurately captured in the Wage Keep system, allowing for accurate payroll processing. Additionally, the supervisor is responsible for managing staff absenteeism and ensuring that the required workforce is always available to keep the operation running smoothly. Communication with the Labour Broker and Key Account Manager is crucial to resolve staffing shortages or other issues quickly.
To maintain a safe and efficient work environment, the supervisor must also ensure that all vehicles undergo pre- and post-trip inspections, COF (Certificate of Fitness) compliance, and any necessary workshop bookings. By ensuring the fleet is roadworthy and properly maintained, the Site Supervisor helps reduce downtime and avoid potential disruptions to the delivery schedule.
On the administrative side, the role involves compiling various operational reports, including Daily Logs, Utilisation Reports, and Fuel Consumption Reports. These reports provide essential insights into the overall performance of the fleet and the efficiency of the logistics operation. The Site Supervisor in East London also handles the reconciliation of petty cash and the supervision of customer-related documentation, ensuring smooth administrative operations.
In addition to operational duties, customer service is a key focus for the Site Supervisor in East London. Maintaining strong relationships with customers and ensuring that all KPIs (Key Performance Indicators) are met is crucial. By providing operational feedback and addressing any customer concerns, the supervisor ensures that the company continues to deliver high-quality service.
This position is ideal for individuals who have a background in logistics, are fully computer literate, and possess strong communication skills. With a minimum requirement of 3-4 years of relevant experience, this job offers an opportunity to lead a team, manage a fleet, and make a significant impact on the logistics operation in East London.
Site Supervisor Position in Gqeberha
The Site Supervisor position in Gqeberha shares many similarities with the East London role, but it comes with its own unique set of responsibilities and challenges. In Gqeberha, the focus is heavily on fleet management, safety, and operational efficiency, making this role perfect for those who are passionate about maintaining high standards in vehicle operations and safety protocols.
One of the most critical aspects of this role is ensuring that the fleet is always in optimal condition. The Site Supervisor must oversee pre- and post-trip vehicle inspections, ensuring that drivers complete their logbooks and that all vehicles comply with COF regulations. Any vehicles needing repairs must be promptly booked into the workshop, reducing the risk of breakdowns that could delay deliveries.
In addition to fleet management, the Gqeberha role requires the supervisor to manage Ad-hoc vehicle requirements. This includes ensuring that additional vehicles are available when needed and that these vehicles meet the company’s standards. It’s a key task that ensures that unexpected demands can be met without compromising the quality of service provided to customers.
The Site Supervisor in Gqeberha also takes responsibility for the Trackmatic system, which is used to dispatch deliveries and monitor drivers’ adherence to planned routes. Ensuring that drivers follow their routes efficiently is essential for maintaining timely deliveries and reducing fuel costs. By managing route adherence, the Site Supervisor helps keep the operation running smoothly and ensures that customers receive their deliveries on time.
Like the East London position, fuel management is also a key responsibility in Gqeberha. The supervisor must monitor fuel usage and ensure that all refuelling processes comply with company standards. This includes managing EDC/Ned fleet Cards and ensuring that fuel consumption is tracked accurately.
Safety is another significant focus for the Site Supervisor in Gqeberha. Ensuring that all PPE and uniforms are properly issued and used by on-site staff is a top priority. By maintaining a safe work environment, the supervisor helps reduce the risk of accidents and ensures compliance with safety regulations. Additionally, the supervisor is responsible for managing equipment operator licenses, ensuring that all staff are properly certified to use the machinery on-site.
The Gqeberha role also involves customer service duties, with a focus on maintaining strong relationships with customers and ensuring that all KPIs are met. By compiling operational reports and providing feedback to customers, the supervisor ensures that the logistics operation continues to meet or exceed customer expectations.
From an administrative standpoint, the supervisor is responsible for managing petty cash, preparing billing schedules, and supervising the completion of customer-related documentation. Ensuring that all administrative tasks are handled efficiently is crucial to keeping the operation running smoothly.
The minimum requirements for this role include a Grade 12 (Matric) qualification, full computer literacy, and 3-4 years of relevant experience. Excellent communication skills are also essential for managing staff, interacting with customers, and handling administrative tasks.
Conclusion: A Challenging Yet Rewarding Career
Both the East London and Gqeberha Site Supervisor roles offer exciting opportunities for individuals looking to advance their careers in logistics. While each position has its own set of responsibilities, both roles share a focus on fleet management, customer service, and operational efficiency. For those with experience in logistics and a passion for leading teams, these positions offer the chance to make a meaningful impact on the success of the company’s operations. Whether you prefer the dynamic environment of East London or the safety-focused operations in Gqeberha, a career as a Site Supervisor is a rewarding path with plenty of room for growth.
