Dispatch Supervisor at Farmpack (Pty) Ltd – Lows Creek, Nelspruit, Mpumalanga (VKB Group)

Position: Dispatch Supervisor
Location: Lows Creek, Nelspruit, Mpumalanga
Company: Farmpack (Pty) Ltd (A business unit of VKB Commercial Services)
Industry: Packaging and Containers
Job Type: Permanent
Experience Level: Director

About Farmpack (Pty) Ltd

Farmpack (Pty) Ltd, a division of the renowned VKB Group, is strategically situated near Mbombela, Mpumalanga. Farmpack plays a pivotal role in the packaging and containers sector, primarily serving the agricultural and business markets across South Africa and Mozambique. The company produces and supplies a wide array of packaging materials, with a strong emphasis on quality and service excellence.

Job Overview

The role of the Dispatch Supervisor at Farmpack involves assisting the department manager in planning, supervising, and coordinating the activities of the dispatch team. The primary focus is to ensure that all stock and related processes comply with internal standards and are executed efficiently. This includes managing stock levels, preparing orders, and ensuring that trucks are loaded accurately and on time. The supervisor plays a key role in maintaining operational flow, managing staff, and ensuring a smooth dispatch process.

Key Responsibilities

The Dispatch Supervisor will be responsible for a variety of tasks aimed at maintaining order, accuracy, and efficiency within the dispatch department. These tasks include:

• Staff Supervision: Oversee the work of truck drivers and dispatch personnel, ensuring that everyone follows standard operating procedures.
• Order and Stock Monitoring: Track stock levels, prepare orders, and make sure that stock is ready for dispatch. Participate in stock counts to verify accuracy.
• Truck Loading Supervision: Ensure that trucks are loaded correctly according to specified procedures and monitor the associated paperwork to avoid errors.
• Communication: Relay important instructions to dispatch staff and truck drivers, ensuring clear communication and operational efficiency.
• Operational Support: Step in to assist or cover the duties of any staff member within the department if required, ensuring minimal disruption to operations.
• Documentation: Manage paperwork related to dispatch processes, ensuring that all documentation is completed accurately and on time.

Required Skills and Qualifications

To be successful in the Dispatch Supervisor role, candidates should meet the following requirements:

• Educational Background: Minimum of a Grade 12 certificate or NQF Level 4 equivalent.
• Mathematical Literacy: Strong numerical skills to ensure accuracy in stock management and dispatch operations.
• Licenses:
  • Forklift License: Proven experience in operating a forklift.
  • Code 14 Driver’s License with a valid PDP (Professional Driving Permit): Previous experience as a truck driver is an advantage.
• Supervisory Experience: Previous experience in a supervisory role, particularly in the logistics or dispatch sector, is highly advantageous.
• Physical Fitness: The role requires the ability to lift and move items up to 25kg.
• Time Management and Flexibility: Willingness to work overtime and adjust to a flexible schedule as required by operational demands.
• Attention to Detail: High levels of accuracy are essential in this role, especially when supervising the loading of trucks and preparing dispatch paperwork.
• Leadership Qualities: Strong leadership and organizational skills are necessary to coordinate the department and maintain a high standard of performance.

Core Competencies

The ideal candidate will possess the following competencies to ensure success in the Dispatch Supervisor role:

• Organizational Skills: The ability to organize dispatch schedules, coordinate staff duties, and ensure the smooth running of operations.
• Communication Skills: Effective communication with team members and truck drivers to ensure that instructions are understood and followed correctly.
• Problem-Solving: The capacity to quickly address and resolve any issues that may arise during dispatch operations.
• Attention to Detail: Ensuring accuracy in paperwork, stock counts, and truck loading procedures.
• Teamwork: Foster a collaborative work environment where staff members work together to meet dispatch deadlines and objectives.
• Ability to Work Under Pressure: The dispatch environment can be fast-paced, especially during peak periods. The supervisor must manage stress and pressure while maintaining productivity and operational accuracy.

Other Important Information

The VKB Group is committed to fair recruitment practices, ensuring equal opportunities for all candidates. As part of the VKB Group, Farmpack adheres to the company’s Employment Equity & Transformation Strategy, actively supporting the recruitment of People with Disabilities.

Candidates applying for the Dispatch Supervisor position should take note of the following:

• Application Portal: Use Google Chrome for the best experience when applying through the VKB Career Portal.
• CV Submission: Ensure that your CV is clear and free from handwriting. Only submit your CV in the designated “Upload CV” section of the application form. The system will provide options to upload supporting documents such as your ID, Driver’s License, and other relevant certifications separately.
• VKB Group’s Privacy Policy: VKB Group and its subsidiary companies will only use personal data collected during the recruitment process for recruitment and employment-related purposes. All data will be treated with the utmost confidentiality.

Why Work at Farmpack (Pty) Ltd?

Farmpack is part of the reputable VKB Group, known for its strong commitment to operational excellence and employee development. The Dispatch Supervisor role offers individuals the chance to be part of a company that not only focuses on quality and customer service but also values its employees as an integral part of its success.

The company’s mission to provide top-quality packaging solutions to agricultural and business sectors, while expanding its footprint in Mozambique, makes it a key player in the industry. Working at Farmpack offers a dynamic and engaging work environment where the right candidate will have ample opportunities to grow and develop their skills further.

Conclusion

The Dispatch Supervisor position at Farmpack (Pty) Ltd, located in Lows Creek, Nelspruit, presents an exciting opportunity for individuals with a strong background in logistics, supervision, and dispatch operations. This role not only requires technical skills like forklift and truck driving licenses, but it also calls for leadership, communication, and problem-solving abilities.

If you have the right mix of experience, skills, and a commitment to excellence, this position could be the next step in your career. Working for the VKB Group ensures job stability, personal growth, and the chance to contribute to a leading company in the packaging industry.