If you’re an experienced code 10 driver with a passion for logistics and customer service, the UPD Cape Town Distribution Centre in Montague Gardens is offering an exciting opportunity just for you. We are currently looking to fill the role of Driver for an 8-month Fixed-Term Contract, and this position comes with significant responsibility. As a driver, you will be tasked with ensuring that our customers receive their parcels on time, in perfect condition, and with the highest level of professionalism. This role is a cornerstone of our distribution operations and offers you the chance to make a meaningful contribution to a company that values efficiency, reliability, and customer satisfaction.
In this blog post, we will delve into the details of the job, outlining the key responsibilities, required competencies, and the benefits of joining the UPD team. Whether you’re an experienced driver or someone looking to expand their skills in the logistics industry, this position offers a unique chance to be part of something bigger. Let’s explore why this role might be the perfect fit for you.
Why This Role Is Critical to UPD’s Operations
As one of the leading pharmaceutical wholesalers in South Africa, United Pharmaceutical Distributors (UPD) relies heavily on its drivers to ensure the timely and accurate distribution of products to customers. The healthcare industry is fast-paced and demands that deliveries are made with precision. A driver at UPD does more than just transport goods — they are the final link in a chain of events that ensures the right products reach the right hands. The delivery process is essential to maintaining customer trust, and the driver is the face of that service.
At UPD, we take pride in our work ethic and our commitment to excellence. We understand that our drivers are at the frontline of customer interaction, which is why we are looking for individuals who can embody our company’s values of professionalism, reliability, and care.
Key Responsibilities of the Clicks UPD Driver Role
As a Code 10 Driver for Clicks UPD Cape Town, you will be expected to undertake a range of responsibilities that are vital to our daily operations. These responsibilities ensure that customer orders are fulfilled accurately, on time, and without issue. The role is comprehensive and requires attention to detail, effective time management, and a focus on safety.
1. Vehicle Inspection and Maintenance
Before embarking on your daily delivery route, you’ll be tasked with inspecting the vehicle to ensure it’s roadworthy and clean. Vehicle safety is paramount in this role, as your deliveries often include sensitive medical supplies. Routine maintenance checks will be conducted as per the company’s protocol, ensuring you’re driving a vehicle that’s in optimal condition.
2. Loading and Dispatch Accuracy
Your day will begin by working closely with the dispatch team to verify that all items for delivery match the provided documentation. As a driver, you will need to confirm that all stock is accurately loaded into your vehicle. Any discrepancies between the delivery notes and the items loaded must be resolved before departure. This step ensures that the right products reach the right customers, minimizing errors and improving efficiency.
3. Safe and Timely Deliveries
The main objective of your role is to ensure the safe and timely delivery of parcels to customers. Each delivery is crucial, especially in the healthcare sector, where products may be time-sensitive. You will be tasked with adhering to a specific delivery route, managing your time effectively to meet deadlines while maintaining safety on the road.
4. Customer Service and Documentation Handling
Customer service is at the heart of this role. As a Clicks UPD driver, you will interact with customers regularly, ensuring that their orders are delivered in perfect condition. Upon delivery, you will handle all necessary documentation, obtaining signatures, and ensuring that all proof of delivery is accurate and complete. Professionalism is key when dealing with customers, as your attitude and demeanor will directly reflect on UPD.
5. Security and Cold Chain Procedures
You will also be responsible for adhering to UPD’s strict security procedures, especially at the end of each shift. This includes following protocols to protect the vehicle and its contents. For deliveries involving temperature-sensitive products, you must adhere to cold chain procedures to ensure that items are transported under the right conditions, safeguarding the quality of the goods.
Required Competencies and Skills
Success in this role requires a specific set of skills and competencies that ensure efficiency, safety, and professionalism in every aspect of the job.
Attention to Detail
Accuracy is critical in this role. From ensuring that the correct stock is loaded onto the vehicle to verifying delivery documentation, attention to detail is essential for minimizing errors and ensuring customer satisfaction.
Time Management
With time-sensitive deliveries, especially for medical products, you must be able to manage your schedule effectively. Meeting deadlines while maintaining a high standard of work is a balancing act that requires excellent time management skills.
Teamwork and Communication
Though much of your day may be spent on the road, you are an integral part of a larger team. Working closely with the dispatch and stock teams, clear communication ensures that the delivery process runs smoothly from start to finish.
Professionalism
Whether interacting with customers or representing UPD on the road, you must maintain a high level of professionalism at all times. This includes having a clean and neat appearance, following safety protocols, and displaying courtesy when dealing with customers.
Qualifications and Experience Needed
To qualify for this role, you must meet the following minimum requirements:
- Grade 12/National Senior Certificate: A high school qualification is essential for this role.
- Valid Code 10 Driver’s License and PDP: You must possess a valid Code 10 driver’s license approved by the South African Road Traffic Act, as well as a valid Professional Driving Permit (PDP).
- Experience and Flexibility: Previous experience in a similar delivery role is beneficial. Additionally, the ability to work overtime and shifts as required by the department’s operational needs is a key requirement.
Why Choose Clicks?
At UPD, we understand the importance of investing in our employees. By joining our team, you will be part of an organization that values innovation, efficiency, and customer satisfaction. While this position is a fixed-term contract, it offers an excellent opportunity to gain experience in one of South Africa’s leading distribution companies.
As a driver, you play a crucial role in ensuring that life-saving products reach their destination on time. Your contribution will be valued and recognized, and you’ll be working in an environment where safety, professionalism, and teamwork are prioritized.
How to Apply
If you believe you have what it takes to succeed in this role, apply by 15 September 2024 through our online application.
Conclusion
This driver position at UPD Cape Town offers more than just a job — it’s a chance to be part of a company that plays a vital role in South Africa’s healthcare industry. With a focus on timely and accurate deliveries, customer service, and safety, this role provides an excellent opportunity to grow professionally and contribute to something meaningful. If you have the qualifications, experience, and drive for excellence, don’t miss this opportunity to join UPD and make a real impact. Apply today!
