Donor Attendant / Driver

Company: Western Cape Blood Service (WCBS)
Department: Donor Division
Location: Ndabeni, Cape Town, Western Cape, South Africa
Job Type: Permanent
Industry: Healthcare and Medical Services
Grade: B3
Job Reference: 60/29/21/10/2026
Positions Available: 1
Advert Date: 21 October 2026
Closing Date: 29 October 2026

Job Overview

Western Cape Blood Service is seeking a physically fit, customer-focused and experienced Donor Attendant / Driver to join its Donor Division in Ndabeni.

The successful candidate will be responsible for transporting staff and clinic equipment safely to and from blood donation venues, setting up donor clinics, assisting donors throughout the donation process and ensuring the accurate registration and linking of donor records.

This role requires a person who can multitask, handle heavy clinic equipment and provide excellent service to blood donors and members of the public.

Minimum Requirements

• Matric certificate.
• Valid Code EC driver’s licence without endorsements.
• Valid Professional Driving Permit (PrDP).
• At least 3 years of driving experience.
• Computer literacy.
• Previous experience in a customer service environment.
• Physical fitness and the ability to lift and move heavy clinic equipment.
• Willingness to work variable hours, shifts, weekends and call-outs.
• First Aid qualification will be an advantage.

Key Duties and Responsibilities

Driving and Clinic Setup

• Transport staff and clinic equipment safely to and from blood donation venues.
• Carry clinic equipment to and from designated locations.
• Assemble and prepare blood donor clinics for operations.
• Ensure equipment is handled carefully and safely.

Donor Care and Assistance

• Welcome and interact professionally with blood donors.
• Register donors and ensure donor records are correctly linked.
• Prepare donors for blood donation.
• Monitor donors throughout the donation process.
• Assist with safely concluding the blood collection process.
• Respond appropriately to adverse reactions and follow established procedures.

Customer Service and Administration

• Provide friendly, professional and considerate service to donors and members of the public.
• Collect and record donor information accurately.
• Maintain attention to detail when completing registration and related administrative tasks.
• Work effectively with colleagues to support the smooth operation of donor clinics.

Required Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong customer service abilities.
• Friendly, professional and well-groomed appearance.
• Accurate data collection and attention to detail.
• Ability to multitask and work under pressure.
• Physical fitness and the ability to handle clinic equipment.
• Teamwork and cooperation.
• Willingness to go the extra mile to assist donors.
• Responsible driving and a strong commitment to safety.

Additional Recruitment Information

Candidates may be required to complete a psychometric assessment as part of the recruitment and selection process.

Western Cape Blood Service is an equal opportunity employer.

How to Apply

Interested candidates must apply through the official Western Cape Blood Service website.

Official website: https://www.wcbs.org.za

Visit the website and follow the careers or recruitment links to submit your application.

Important application conditions:

• Applications submitted by email or delivered by hand will not be accepted.
• If you do not receive feedback within four weeks of submitting your application, consider your application unsuccessful.

Closing date: 29 October 2026.