Fleet Controller in Durban – Unitrans KZN Strategic Division

If you’re looking to advance your career in logistics and fleet management, Unitrans KZN Strategic in KwaZulu-Natal is offering an excellent opportunity as a Fleet Controller. This temporary fixed-term contract position is based in Durban, specifically in Clairwood, and it comes with a range of responsibilities and opportunities for growth in the dynamic field of petroleum logistics.

With a focus on administrative tasks and driver activity supervision, this role requires someone who is proactive, assertive, and able to manage bulk tanker operations effectively. If you have the right experience and are ready to take on a challenging yet rewarding role, Unitrans KZN Strategic would love to hear from you. Below are the details of the position, key requirements, and responsibilities.

Job Title: Fleet Controller

Location:

• Town/City: Durban, Clairwood
• Province: KwaZulu-Natal
• Country: South Africa

Contract Type:
Temporary – Fixed Term under Unitrans KZN Strategic Division.

Closing Date:

26th September 2024

Job Overview and Summary

This Fleet Controller position at Unitrans KZN Strategic offers a unique opportunity for someone with experience in fleet management, particularly in the bulk tanker industry. The chosen candidate will be expected to handle a wide range of administrative and supervisory tasks, with the primary goal of ensuring the smooth and efficient operation of the fleet.

From monitoring truck activity and tracking vehicles to resolving customer issues and ensuring driver compliance, this role covers a broad spectrum of responsibilities that require multitasking skills and the ability to stay proactive in a fast-paced environment.

If you’re familiar with fleet management software, enjoy solving logistical problems, and are comfortable communicating with both drivers and customers, this job could be the right fit for you.

Key Requirements

To be considered for this exciting role, applicants must meet the following minimum requirements:

• Matric (Grade 12): A Grade 12 qualification is the minimum educational requirement.
• Previous Administration Experience: The ideal candidate will have prior experience in a similar administrative role, especially within a logistics or fleet management environment. Familiarity with managing bulk tanker operations will be a significant advantage.
• Computer Literacy: Proficiency in basic computer skills is essential. The role requires efficient data capturing, monitoring, and tracking of vehicle movements, which will involve working with fleet management software.
• Data Capturing Experience: As this role involves handling large amounts of data, including vehicle information, customer details, and driver logs, a strong background in data capturing is required.
• Preparedness to Work Shifts: The petroleum industry often operates 24/7, and flexibility in working hours is essential. Candidates must be prepared to work shifts, including weekends and holidays if needed.
• Reliable and Assertive: The ideal candidate will need to be reliable, assertive, and able to manage multiple responsibilities with confidence. Assertiveness is key when dealing with drivers, customers, and internal teams to ensure that fleet operations run smoothly.
• Proactive with Initiative: Taking the initiative is highly valued in this role. As a Fleet Controller, you will need to anticipate problems and make decisions quickly, keeping the fleet running at maximum efficiency.
• Bulk Tanker Control Experience: Experience in controlling bulk tanker fleets is critical for this position. Knowledge of the industry and its specific demands, from managing hazardous materials to coordinating deliveries, is essential.

Duties and Responsibilities

In this role, you will be tasked with overseeing the day-to-day activities of the fleet and drivers. Below is a detailed breakdown of the primary responsibilities:

Administrative Tasks

The Fleet Controller will be responsible for managing various administrative duties. This will include data entry, organizing trip documentation, and maintaining up-to-date records of all vehicle movements and driver activities. You will need to be organized, as accurate documentation is essential for compliance and smooth operations.

Monitoring Progress and Utilization

One of the key duties in this role is to continuously monitor the progress of the fleet. You will be tasked with tracking vehicle utilization and ensuring that trucks are being used efficiently. This also involves monitoring drivers’ adherence to schedules and planning routes to optimize fuel and time.

Tracking Trucks

Tracking and managing truck movements is a major component of this role. You will be using fleet management software to keep tabs on where each truck is at any given moment. This will help ensure that deliveries are made on time and within the required safety and operational standards.

Handling Customer Problems

Fleet Controllers often serve as the first point of contact when customers experience issues. You will need to resolve any delivery problems quickly, liaising between drivers and customers to ensure customer satisfaction. Handling complaints professionally and efficiently is crucial.

Supporting Drivers

When drivers run into problems on the road, whether mechanical or logistical, they will turn to you for assistance. You will be responsible for supporting drivers in resolving issues, coordinating breakdowns, and ensuring that drivers comply with all legal and company requirements.

Getting Extra Orders

In this role, you’ll also assist in securing additional orders for the fleet. This involves close communication with customers, understanding their needs, and working with the team to allocate additional resources when required.

Communicating Factory Problems to the Customer

When operational or factory-related issues arise that could impact deliveries, you will need to communicate this information to customers in a timely and professional manner. Ensuring customers are kept in the loop and well-informed is vital for maintaining good relationships.

Capturing Breakdowns

Accurately documenting breakdowns is crucial to ensure the fleet’s overall operational efficiency. You will be responsible for capturing and logging details of any vehicle breakdowns or issues in real-time, enabling the company to address them quickly and effectively.

Supervising Driver Activities

As a Fleet Controller, you will oversee the drivers and ensure they adhere to their schedules, comply with road safety regulations, and follow company policies. This includes monitoring driving hours, ensuring proper vehicle checks are carried out, and addressing any concerns drivers may have.

Why Join KZN Strategic?

Unitrans KZN Strategic is a leader in South Africa’s logistics and petroleum sectors, providing employees with opportunities to grow and advance their careers. Working for Unitrans KZN Strategic means joining a company that values its employees, offering competitive compensation, a supportive team environment, and opportunities for personal and professional development.

As a Fleet Controller in Unitrans KZN Strategic, you’ll gain valuable experience in fleet management, logistical problem-solving, and customer relations, all within the dynamic petroleum transport industry.

How to Apply

If you meet the requirements and are excited by the opportunity to work in a fast-paced, challenging environment, apply now to join the Unitrans KZN Strategic team. Submit your application before the closing date of 26 September 2024.

By joining Unitrans KZN Strategic as a Fleet Controller, you will be an integral part of the logistics team, ensuring that operations run smoothly and efficiently. Don’t miss out on this exciting opportunity to further your career in fleet management!